Stord
Stord OpenDock Instructions
Stord utilizes a new online appointment scheduling system called Opendock! Your Carriers will now be able to schedule appointments for all of our Stord warehouses and many others at https://carrier.opendock.com/app/login.
All Stord warehouses listed below require pickup and delivery appointments. Carriers who do not schedule appointments at our locations are subject to refusal. Please forward this announcement to your brokers, carriers, and anyone who may be scheduling appointments at these locations on your behalf. All inbound orders require appointments. LTL pickups must be confirmed via email at each location.
Appt. notice window:
- FTL/Container shipments: 48 hours
- LTL shipments: 24 hours
Using OpenDock is easy, you can schedule in less than 5 minutes by following these steps:
- Go to https://carrier.opendock.com/app/register Click “Register for FREE”
- Enter your name and e-mail and create a password
- Click the “Find Warehouse” button and search for any of our warehouse locations (Entering the address will expedite your search)
Warehouse Locations
- Stord ATL : 5195 Mason Rd, Atlanta, GA 30349
- Stord BDL1 : 297 State St, North Haven, CT 06473
- Stord BNA1 : 1125 Vaughn Pkwy Ste 200, Portland, TN 37148
- Stord CVG1 : 1200 Worldwide Blvd, Hebron, KY 41048
- Stord DAL1 : 2600 Market St, Irving, TX 75062
- Stord LAS2 : 2225 W Cheyenne Ave, North Las Vegas, NV 89032
- Stord LAS3 : 3049 Washburn Rd, North Las Vegas, NV 89081
- Stord RNO1 : 2777 USA Parkway, Ste 115, McCarran, NV 89434
- Stord RNO4 : 727 Milan Dr Ste 115, Sparks, NV 89434
- Stord SLC1 : 295 Depot Dr Ste 6, Ogden, UT 84404
Click the Schedule button next to the correct location. After clicking the schedule button, you will be required to provide the below information.
Information required for making appointments:
- Load Type
- Container-Floor Loaded
- FTL - Floor Loaded
- FTL - Palletized
- PTL (Partial) - Floor Load
- PTL (Partial) - Palletized
- LTL - Inbound/outbound
- Stord Freight FTL and LTL (Any Load Type with Stord in the name must have written approval to use)
- Will Call
- PO#
- Customer Name
- Quantity picking up or delivering (For floor-loaded shipments, please specify the piece count. For palletized shipments, provide the pallet count.)
After selecting your Load Type and choosing your desired date and appointment time, fill in any other details and finalize the appointment. An appointment will be scheduled with the warehouse and you will receive a confirmation email with all necessary appointment details.
Benefits
One username and one password for thousands of warehouses. Eliminate the need to have usernames, passwords, and links for hundreds of different warehouse locations to schedule an appointment.
Visibility to all scheduled appointments across different companies and warehouse locations through a single view on the My Appointments page.
If you are a large carrier or brokerage booking hundreds or thousands of appointments per month with Opendock we also offer API integration. This would allow your company to integrate Opendock into their TMS and schedule appointments directly without ever needing to leave your TMS.
View our OpenDock Carrier Training Document for more information, or see OpenDock’s Carrier Scheduling Portal for additional video tutorials and information.
Contact information
If you have any scheduling issues or questions in regards to availability you can reach out to the below emails.
ATL1
ATL1inbound@stord.com
Delivery window: M-Fri 8:00 am - 12:00 pm
Pickup window: M-F 1:00 pm - 6:00 pmLAS2
LAS2inbound@stord.com
Delivery window: M-Sat 8:00 am - 11:00 am
Pickup window: M-F 12:00 pm - 4:00 pmLAS3
las3-dock@stord.com
Pickup & Delivery: M-F 9:00 am - 4:30 pmRNO4
RNO4inbound@stord.com
Pickup & Delivery: M-F 7:00 am - 3:00 pmBDL
bdlinbound@stord.com
Pickup & Delivery: M-F 7:00 am - 4:00 pmBNA1
bna1-inbound@stord.com
Delivery: M-F 07:00 am - 3:00 pm
Pickup: M-F 08:00 am - 5:00 pmCVG1
cvg-inbound@stord.com
Delivery: M-F 07:00 am -4:00 pm
Pickup: M-F 07:00 am - 8:00 pmSLC1
slc1-warehouse@stord.com
Pickup & Delivery: M-F 0:00 am - 3:00 pm