Give Your Consumer Experience a Glow Up

STORD FOR HEALTH & BEAUTY BRANDS

Stord provides custom fulfillment solutions powered by proprietary technology for Health & Beauty DTC and omnichannel brands that can’t afford to miss on customer experience.

Trusted by high-growth, mid-market and enterprise brands.

“I just wanted to take a second and call out the absolutely INCREDIBLE job your team has done. They have endured Covid19 related shutdowns, imbalanced inventory, and Native’s promotional events…It makes me proud to know Native is in the hands of such a competent fulfillment warehouse and I look forward to the journey ahead, including epic growth for Native!”

John Huljak | VP of Operations & Emerging Brands PS Leader

We Create a Custom Solution For Your Needs

Examples:

2. Skincare Retailer
3. Beauty Brand
4. Your Brand

As a retailer with a large presence in big box retailers, plus a handful of company-owned stores in key markets, this brand needs a partner that can help manage the complexities that come with operating multiple, high-volume channels.

• Last-Mile Parcel

• LTL and FTL Transportation

• Real-Time Freight Management

• Drayage

• Robust Reporting

• B2C Fulfillment

• B2B Fulfillment

• Retailer Compliance Prep

• Returns

• Kitting

• ORDER MANAGEMENT

• REAL-TIME INVENTORY

• Order ROuting

• Parcel optimization

• Demand planning & forecasting

• Pre- and Post-purchase CX

The Last Partner You’ll Ever Need

You’re here because your current vendor(s) aren’t cutting it. Their solutions are built for the average business and yours is anything but average. We’re committed to understanding your unique needs to make sure we get it right.

Performance

ENTERPRISE 3PL

• CUSTOMIZABLE

• RELIABLE

• Slow

• Inflexible

• Customizable

• Reliable

• Flexible

• Fast

YOUR CURRENT 3PL On-demand Warehousing and Fulfillment

• Fast
• Flexible
• Not Customizable
• Not Reliable

Speed & Flexibility

Stord's Hybrid Network: Unmatched Control Meets Ultimate Flexibility

When you work with Stord, you get the best of enterprise logistics and on-demand warehousing. Stord’s owned and operated facilities reach 99% of the U.S. within two days, alongside a network of carefully-vetted, pre-integrated 3PLs for unmatched flexibility.

North America UK & Europe

Stord Nodes

• Strategically-placed facilities in fifteen key nodes to cover all major markets across North America
• Battle-tested capabilities and expertise supporting high-volume DTC and B2B brands
• 99% coverage in under 2 days

Stord Expanded Network

• Over 80 hand-selected facilities that meet Stord’s service standards
• Stord-powered technology and process deliver an exceptional experience
• Stord Warehouse Excellence Team on-site for customer onboarding experience

Technology and Logistics Purpose-built For Omnichannel Brands to

Manage a complex supply chain at scale from a single dashboard

Eliminate siloed data and multiple system logins with aggregated, consolidated view

Rapidly add new sales channels and inventory locations without IT headaches

Track inventory levels across multiple warehouses and 3PLs

Ship efficiently and cost-effectively from multiple warehouses

Monitor inbound and outbound orders’ entire lifecycles

Control how orders are routed and inventory shortfalls are handled

Track key performance metrics to proactively address operational issues and prevent customer problems

Parcel and Last Mile Delivery

Unlike simple, standard carrier ‘rate shopping,’ Stord Parcel evaluates each package’s individual characteristics in real-time, and selects the most efficient and cost-effective service level and delivery provider that will meet the expected delivery date.

WITH STORD PARCEL, YOUR BRAND WILL:

• Decrease parcel spend while hitting delivery timeframes
• Boost customer satisfaction by meeting/exceeding customer delivery expectations
• Optimize parcel carrier selection for speed, cost, and accuracy by using predictive decision making on a per-order basis
• Benefit from competitive multiple carriers without the hassle and complexity of vendor negotiations or operational headaches

Why Choose Stord

01

We build custom solutions for every customer.

02

We’re as customer obsessed as you are.

03

We scale with you as you grow.

04

We’re more than a logistics partner. We help you optimize your entire supply chain.

Real Averages, Not “Best Cases”

0%

Average increase in ecomm conversions from 2-day shipping

0%

Average reduction in distance traveled

0%

1-2 Day Coverage

FAQ

01

Do you own and operate your own facilities?

Yes. We have a network of first-party facilities strategically-placed across the US and Canada to provide complete 2-day ground coverage for customers. In addition to our own facilities, we have a premium partner network of highly-vetted, deeply-integrated, and strategically-placed facilities across North America, so that we can provide total coverage for all markets and highly specialized requirements like 1-day shipping to remote areas.

02

Can I do just warehousing and fulfillment with Stord or do I have to use all of your services?

Yes. While our end-to-end logistics capabilities and software platform are built to work together harmoniously, customers are able to pick and choose specific logistics services to use a-la-carte.

03

Why should I work with Stord compared to an on-demand partner?

It’s kind of like asking whether you should live in an AirBnB permanently. It is great for a long weekend, but you probably wouldn’t want to commit to living in one forever. You’d rather find somewhere that is truly tailored to your needs. On-demand providers can offer you quick capacity, but not much beyond that. With Stord, you get similar speed, but we build custom solutions tailored specifically to your needs.

04

How do you handle liability for the goods in Stord’s warehousing network?

Each facility in our network maintains insurance and assumes liability for any loss or damage to goods caused by them or their negligence. Full risk cargo insurance can be purchased through Stord at a competitive cost.

05

How is inventory tracked in the Stord network, and what happens if there is an inventory discrepancy?

Each warehouse scans products moving in and out of the warehouse, with all movement tracked in the Stord One Commerce platform so you have the most real-time view of your inventory. We run standard cycle counts to ensure your internal inventory report matches ours, and you can request a cycle-count on-demand at any time. Your dedicated Operations Specialist will identify and resolve any discrepancies.

06

How do I know what’s happening across all my channels?

Stord One Commerce software is an integral part of every logistics solution we provide. It gives you complete visibility across your sales channels, warehouse locations, financial systems and more, and lets you orchestrate and optimize your supply chain to your exacting requirements.

How We’ll Move Forward

01 Analyze Network

Our data science team will analyze your existing fulfillment operations to determine the best locations and solutions to improve speed, lower costs, and improve customer experience.

02 Integrate & Deploy

We’ll connect your key systems to ensure proper data flow and coordinate inbounds to any new fulfillment locations, so you’re able to fulfill orders with full visibility into performance through your dashboard.

03 Scale & Optimize

We’ll make sure you’re always one step ahead as your business grows, whether that means adding additional locations or dynamically re-routing inventory to meet customer demand.

E-BOOK

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