We’re Customer Obsessed, Too.

STORD FOR DTC

"Good enough" doesn’t cut it when it comes to your customer experience. Stord provides custom fulfillment solutions powered by proprietary technology for DTC and omnichannel brands that can’t afford to miss on customer experience.

Trusted by high-growth, mid-market and enterprise brands.

“I just wanted to take a second and call out the absolutely INCREDIBLE job your team has done. They have endured Covid19 related shutdowns, imbalanced inventory, and Native’s promotional events…It makes me proud to know Native is in the hands of such a competent fulfillment warehouse and I look forward to the journey ahead, including epic growth for Native!”

John Huljak | VP of Operations & Emerging Brands PS Leader

The Last Partner You’ll Ever Need

You’re here because your current vendor(s) aren’t cutting it. Their solutions are built for the average business and yours is anything but average. We’re committed to understanding your unique needs to make sure we get it right.

Performance

ENTERPRISE 3PL

• CUSTOMIZABLE
• RELIABLE
• Slow
• Inflexible

YOUR CURRENT 3PL

On-demand Warehousing and Fulfillment

• Fast
• Flexible
• Not Customizable
• Not Reliable

Speed & Flexibility

Stord's Hybrid Network: Unmatched Control Meets Ultimate Flexibility

When you work with Stord, you get the best of enterprise logistics and on-demand warehousing. Stord’s owned and operated facilities reach 99% of the U.S. within two days, alongside a network of carefully-vetted, pre-integrated 3PLs for unmatched flexibility.

Stord Facilities

• Strategically-placed facilities in eleven key nodes to cover all major markets
• Battle-tested capabilities and expertise supporting high-volume omnichannel brands
• 99% coverage in under 2 days

Stord Expanded Network

• Deeply-vetted, hand-selected facilities that meet Stord’s service standards
• Stord-powered technology and process deliver an exceptional experience
• Stord Warehouse Excellence Team on-site for customer onboarding experience

Technology and Logistics Purpose-built For DTC Brands to

• Manage a complex supply chain at scale from a single dashboard
• Eliminate siloed data and multiple system logins with aggregated, consolidated view
• Rapidly add new sales channels and inventory locations without IT headaches
• Track inventory levels across multiple warehouses and 3PLs
• Ship efficiently and cost-effectively from multiple warehouses
• Monitor inbound and outbound orders’ entire lifecycles
• Control how orders are routed and inventory shortfalls are handled
• Track key performance metrics to proactively address operational issues and prevent customer problems

Parcel and Last Mile Delivery

Unlike simple, standard carrier ‘rate shopping,’ Stord Parcel evaluates each package’s individual characteristics in real-time, and selects the most efficient and cost-effective service level and delivery provider that will meet the expected delivery date.

With Stord Parcel, Your Brand Will:

• Decrease parcel spend while hitting delivery timeframes
• Boost customer satisfaction by meeting/exceeding customer delivery expectations
• Optimize parcel carrier selection for speed, cost, and accuracy by using predictive decision making on a per-order basis
• Benefit from competitive multiple carriers without the hassle and complexity of vendor negotiations or operational headaches

Why Choose Stord

01

We build a custom solution for every customer. We don't leave your success to chance. We make sure you're set up for success at every point.

02

We're as customer obsessed as you are. No matter what it takes, we put you and your customer first and work with you hands on.

03

We scale with you as you grow, so you'll never have to worry about outgrowing your supply chain.

04

We’re more than a logistics partner. We help you optimize your entire supply chain.

Real Averages, Not “Best Cases”

0%

Average increase in ecomm conversions from 2-day shipping

0%

Average reduction in distance traveled

0%

1-2 Day Coverage

FAQ

01 Do you own and operate your own facilities?

Yes. We have a network of first-party facilities strategically-placed across the US and Canada to provide complete 2-day ground coverage for customers. In addition to our own facilities, we have a premium partner network of highly-vetted, deeply-integrated, and strategically-placed facilities across North America, so that we can provide total coverage for all markets and highly specialized requirements like 1-day shipping to remote areas.

02 Can I do just warehousing and fulfillment with Stord or do I have to use all of your services?

Yes. While our end-to-end logistics capabilities and software platform are built to work together harmoniously, customers are able to pick and choose specific logistics services to use a-la-cart.

03 Why should I work with Stord compared to an on-demand partner?

It’s kind of like asking whether you should live in an AirBnB permanently. It is great for a long weekend, but you probably wouldn’t want to commit to living in one forever. You’d rather find somewhere that is truly tailored to your needs. On-demand providers can offer you quick capacity, but not much beyond that. With Stord, you get similar speed, but we build custom solutions tailored specifically to your needs.

04 How do you handle liability for the goods in Stord’s warehousing network?

Each facility in our network maintains insurance and assumes liability for any loss or damage to goods caused by them or their negligence. Full risk cargo insurance can be purchased through Stord at a competitive cost.

05 How is inventory tracked in the Stord network, and what happens if there is an inventory discrepancy?

Each warehouse scans products moving in and out of the warehouse, with all movement tracked in the Stord One Commerce platform so you have the most real-time view of your inventory. We run standard cycle counts to ensure your internal inventory report matches ours, and you can request a cycle-count on-demand at any time. Your dedicated Operations Specialist will identify and resolve any discrepancies.

06 How do I know what’s happening across all my channels?

Stord One Commerce software is an integral part of every logistics solution we provide. It gives you complete visibility across your sales channels, warehouse locations, financial systems, and more, and lets you orchestrate and optimize your supply chain to your exacting requirements.

How We’ll Move Forward

01 Analyze Network

Our data science team will analyze your existing fulfillment operations to determine the best locations and solutions to improve speed, lower costs, and improve customer experience.

02 Integrate & Deploy

We’ll connect your key systems to ensure proper data flow and coordinate inbounds to any new fulfillment locations, so you’re able to fulfill orders with full visibility into performance through your dashboard.

03 Scale & Optimize

We’ll make sure you’re always one step ahead as your business grows, whether that means adding additional locations or dynamically re-routing inventory to meet customer demand.

E-BOOK

Why the Supply Chain Is The Center Of Customer Loyalty

In partnership with Nik Sharma, this ebook covers everything brands need to know to optimize their supply chain.

Read The E-Book

E-BOOK

Scary Supply Chain Stories To Tell In The Dark

Take heed. What lies beyond is truly terrifying. Stories of pain. Stories of torture. True tales of logistics nightmares that could happen to you!

Do You Dare To Read This E-Book

WHITE PAPER

Cloud Supply Chain for DTC Brands

Learn how leading direct-to-consumer brands are growing their top lines while reducing operating expenses and boosting customer satisfaction.

Get The One-Pager