# Logistics For Hypergrowth

## STORD FOR Omnichannel

Typical logistics services are built for the "average" business, but we know you’re anything but "average". Stord provides custom fulfillment solutions powered by proprietary technology for DTC and omnichannel brands that can’t afford to miss on customer experience.

## Trusted by high-growth, mid-market and enterprise brands.

### Customer Testimonials

> “I just wanted to take a second and call out the absolutely INCREDIBLE job your team has done. They have endured Covid19 related shutdowns, imbalanced inventory, and Native’s promotional events…It makes me proud to know Native is in the hands of such a competent fulfillment warehouse and I look forward to the journey ahead, including epic growth for Native!”  
> John Huljak | VP of Operations & Emerging Brands PS Leader

> "We knew we needed a partner we could scale with. By using Stord's network we could get closer to our customers, so our delivery time decreased. We also realized outbound freight savings."  
> Debra Dresser | VP of Global Operations Alen Corporation

> "Our e-commerce business has rapidly grown, and we wanted a partner with expertise across our supply chain that delivers a high quality experience for our customers. Trusting Stord with DTC and B2B fulfillment allows our team to focus on scaling our brand, developing products, and further elevating the customer experience."  
> Scott Burger | CEO

### The Last Partner You’ll Ever Need

You’re here because your current vendor(s) aren’t cutting it. Their solutions are built for the average business and yours is anything but average. We’re committed to understanding your unique needs to make sure we get it right.

## Performance

### Comparison Chart of 3PLs

| YOUR CURRENT 3PL             | ENTERPRISE 3PL                  |
|------------------------------|----------------------------------|
| Fast                         | Customizable                     |
| Flexible                     | Reliable                         |
| Not Customizable             | Flexible                         |
| Not Reliable                 | Slow                             |

## Speed & Flexibility

### Stord's Hybrid Network: Unmatched Control Meets Ultimate Flexibility

When you work with Stord, you get the best of enterprise logistics and on-demand warehousing. Stord’s owned and operated facilities reach 99% of the U.S. within two days, alongside a network of carefully-vetted, pre-integrated 3PLs for unmatched flexibility.

### North America UK & Europe

#### Stord Nodes
- Strategically-placed facilities in fifteen key nodes to cover all major markets across North America
- Battle-tested capabilities and expertise supporting high-volume DTC and B2B brands
- 99% coverage in under 2 days

#### Stord Expanded Network
- Over 80 hand-selected facilities that meet Stord’s service standards
- Stord-powered technology and process deliver an exceptional experience
- Stord Warehouse Excellence Team on-site for customer onboarding experience

#### Technology and Logistics Purpose-built For Omnichannel Brands to

- Manage a complex supply chain at scale from a single dashboard
- Eliminate siloed data and multiple system logins with aggregated, consolidated view
- Rapidly add new sales channels and inventory locations without IT headaches
- Track inventory levels across multiple warehouses and 3PLs
- Ship efficiently and cost-effectively from multiple warehouses
- Monitor inbound and outbound orders’ entire lifecycles
- Control how orders are routed and inventory shortfalls are handled
- Track key performance metrics to proactively address operational issues and prevent customer problems

#### Parcel and Last Mile Delivery

Unlike simple, standard carrier ‘rate shopping,’ **Stord Parcel** evaluates each package’s individual characteristics in real-time, and selects the most efficient and cost-effective service level and delivery provider that will meet the expected delivery date.

With Stord Parcel, Your Brand Will:
- **Decrease parcel spend** while **hitting delivery timeframes**
- **Boost customer satisfaction** by meeting/exceeding customer delivery expectations
- **Optimize parcel carrier selection** for speed, cost, and accuracy by using predictive decision making on a per-order basis
- **Benefit from competitive multiple carriers** without the hassle and complexity of vendor negotiations or operational headaches

### Why Choose Stord

**01**  We build a custom solution for every customer. We don't leave your success to chance. We make sure you're set up for success at every point.

**02**  We're as customer obsessed as you are. No matter what it takes, we put you and your customer first and work with you hands on.

**03**  We scale with you as you grow, so you'll never have to worry about outgrowing your supply chain.

**04**  We’re more than a logistics partner. We help you optimize your entire supply chain.

### Real Averages, Not “Best Cases”
- **0%** Average increase in ecomm conversions from 2-day shipping
- **0%** Average reduction in distance traveled
- **0%** 1-2 Day Coverage

### FAQ

**01** Do you own and operate your own facilities?  
Yes. We have a network of first-party facilities strategically-placed across the US and Canada to provide complete 2-day ground coverage for customers.

**02** Can I do just warehousing and fulfillment with Stord or do I have to use all of your services?  
Yes. Customers are able to pick and choose specific logistics services to use a-la-carte.

**03** Why should I work with Stord compared to an on-demand partner?  
With Stord, you get similar speed, but we build custom solutions tailored specifically to your needs.

**04** How do you handle liability for the goods in Stord’s warehousing network?  
Each facility in our network maintains insurance and assumes liability for any loss or damage to goods caused by them or their negligence.

**05** How is inventory tracked in the Stord network, and what happens if there is an inventory discrepancy?  
Each warehouse scans products moving in and out of the warehouse, with all movement tracked in the Stord One Commerce platform.

**06** How do I know what’s happening across all my channels?  
Stord One Commerce software gives you visibility across your sales channels, warehouse locations, financial systems and more.