Stord, Inc.

Atlanta, Georgia

Make Your Supply Chain a Competitive Advantage

Cloud Supply Chain for Direct-to-Consumer Brands

Join the leading direct-to-consumer (DTC) brands that are growing their top lines while reducing operating expenses and boosting customer satisfaction.

Stop patching together multiple 3PLs, inefficient operations and disconnected software. Stord connects all of the disparate pieces that businesses like yours need for their port-to-porch supply chains: transportation, warehousing, fulfillment, packaging, last mile/parcel and integrated software through a cloud supply chain approach.

What’s that?

Cloud Supply Chain is the convergence of all the digital and physical tools you need to orchestrate, scale, and optimize your supply chain with the ease, speed and flexibility of the cloud.

Key Benefits

• On-demand Scalability
  Built to support your business as it grows, when you need it, to meet customer demand today - and tomorrow.
• Superior Customer Experience
  Fast turnaround times, low error rates, rapid delivery times, recurring subscriptions and innovative product presentation.
• Complete Visibility
  Single dashboard with accurate inventory.
• Integrated DTC and Retail Logistics
  Single solution with complete multichannel support across all order and sales channels.
• Unprecedented Flexibility
  Access the logistics capabilities and capacity you need to handle expanding demand, peak seasons and new sales channels.
• Deep Industry Experience
  20+ years supporting the unique needs of DTC companies while delivering best-in-class customer service.

Customer Testimonial

“I just wanted to take a second and call out the absolutely INCREDIBLE job your team has done. They have endured COVID-19 related shutdowns, imbalanced inventory, and Native’s promotional events … It makes me proud to know Native is in the hands of such a competent fulfillment warehouse and I look forward to the journey ahead, including epic growth for Native!”

Powerful ROI
Highly cost-effective integrated logistics services and technology to orchestrate, scale and optimize your entire supply chain. Sector expertise and team agility enables support and flexibility for last minute changes from market demands to customer requests.

How We Help

Stord understands the importance of delivering a high impact customer experience in this sector. And that starts with rapid fulfillment, 99.9+% pick accuracy, on-time delivery and proper packaging & presentation. We have over 20 years of experience in supporting and exceeding the expectations of the leading DTC brands.

The Stord Cloud Supply Chain Solution for DTC Subscription Brands

• Recurring Subscription Fulfillment
• High Visibility/Promotional/PR Kit Assembly
• FDA Registrations

Cloud Supply Chain In Action

Started as an online-only brand, Native is a skincare and cosmetics company that's grown to be the fastest growing skincare brand in national retailers like Target, Walmart, and CVS. Native began its business with 12 SKUs and a single location. Within its first two years, Native grew to 8-figures in revenue and began expanding to online marketplaces and national retail chains.

It wanted to grow massively and add new products but were concerned its current fulfillment vendor wouldn't be able to manage additional SKUs or even have enough space in its warehouse. This massive SKU growth was challenging because pick & pack walk sequences increased, its health & beauty products required extensive lot tracking, and the increased SKU volume required more packing variations which complicated order packing. Native needed a better solution for warehouse space, pick & pack optimization, and shipping hundreds of thousands of orders per month.

Given these challenges to its high growth (12 to 300+ SKUs), Native decided to partner with Stord for its high volume, multichannel fulfillment operations. With two strategic locations to serve its growing nationwide customer base, Stord supported its scale with additional customized space and sophisticated order management technology and trained and added warehouse staff each time a new packaging variation was introduced, SKUs added, and order volume increased.

Prior to Stord, Native also had grappled with inefficient, complex and costly packaging, resulting in products shipped in the wrong packaging, continual delays in fulfillment and customers noticing the amount of wasteful packaging. When Native switched to Stord with its experience and industry knowledge, the brand improved its sustainability, ultimately reducing its packaging variations from 17 to four, with only three types of boxes in stock. Because of this, packaging cost was reduced, fulfillment was much more streamlined, and shipping delays were slashed.