Overcoming a Dynamic E-Commerce Environment | Stord 2025 Keynote

Stord Summit 2025 Keynote: Overcoming a Changing E-Commerce Market.

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Growing an e-commerce brand has never been this challenging. (02:06)

Tariffs and the need for preparation to minimize parcel and import costs. (10:30)

Reliability and the right partnerships can shield from changing fulfillment landscape and failing providers. (19:04)

How brands can use data to improve consumer experience and shield margins. (26:26)

How to Win-Cart and power a more successful conversion for sustained growth. (31:41)

Talk To An Expert

From Sean Henry

A note on the current e-commerce landscape

Thank you for watching this keynote. The first half of this year have already been one of intense changes and extreme stressors. E-commerce brands are having to make dramatic changes and trust new solutions to see their businesses grow.

However, if the past decade of powering over 10 billion in commerce has taught me anything, is that change is the only constant in e-commerce. The players and demands shift, but the goal remains the same - provide the greatest consumer experience on every order at scale to earn repeat and loyal customers.

If you are worried about the resiliency of your business as it faces more years likely full of yet more industry shaking changes, my team and I are here to help you. Click below and we can schedule a call to assess your end-to-end commerce solution to drive improved margins and experience with the best unit economics possible.

Sean Henry

FOUNDER & CEO

Massive and Sustained Growth

Despite a constantly shifting e-commerce environment, Stord brands have witnessed massive and sustained growth across a wide array of verticals.

The stories below highlight the importance of a flexible fulfillment infrastructure paired with innovative technology and experienced operators, which provides brands of all sizes and scale the tools needed to grow their commerce and deliver an exemplary consumer experience on every order.

For your brand to stand out from the crowded e-commerce market and outcompete the competition, you will need more than just an amazing product and resonant marketing. You need Stord.

Quip
Outperforming massive dental hygiene brands is no easy feat. Quip overcame unprecedented changes to parcel fees saving millions of dollars while improving unit economics and ecological impact.
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Alen Corp
Discover how Alen Corp maintains a 300% growth through a complex multi-node operation providing B2B and DTC consumers with the best HEPA air purifiers.
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The Zero Proof
Meeting demanding expectations and safely transporting delicate non-alcoholic beverages required drastically reducing mispick errors and accelerating click-to-ship stats to sustain 3.5x year-over-year growth.
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Cart Conversion

Earning a customer is expensive. Losing one forever is impossibly expensive. To scale regardless of economic headwinds requires a dedicated focus on building loyal repeat customers. Earning loyalty is a gradual process made up of every single element a consumer takes from pre-purchase through post-delivery. You can improve those odds by investing in critical tools and systems to protect your brand and your end consumer.

Returns

Approximately 20-30% of online orders are returned. If you lack a comprehensive returns offering you expose your brand to fraud, lower conversions, and a reduced consumer experience score. Fix it, with Stord Returns.

Improve Your Returns

Expiration/Shelf Life

Shipping expired or near-expired goods exposes you to painful chargebacks and costly lawsuits. Track every SKU in your inventory with total accuracy to avoid shipping dangerous inventory to retailers and end consumers.

Care For Your Customers

Shipment Protection

620 million packages disappear every year. This one-click solution ensures your end consumers have an easy claims and resolution process. Save CX time and earn more revenue while beating porch pirates.

Protect Your Customers

Stord Facilities

Stord Expanded Network