order management
Rule Your Supply Chain
Order Management System
Intelligently orchestrate and simplify your logistics with a complete e-commerce order and inventory platform. Track inventory, process orders, manage exceptions, and automate workflows, with full visibility into your entire supply chain, regardless of location.
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Inc. 5000's Fastest-growing Supply Chain Software Company and Trusted by Top Brands
G2
AH](https://www.g2.com/users/511df0d9-7227-4984-9af4-338d6715e3e5)
Alysha H.
Consumer Goods
Stord OMS is soo user friendly and Edwin Garcia is the best
02/22/2024
"The Stord OMS is soo great! It is one of the most user friendly to dashboards I have ever used. IThe customer support was also incredible. I ad the pleasure of working with Edwin Garcia and he was amazing. So attentive, so on top of all of our issues, creative problem solving skills."
UA
Verified User in Accounting
Verified User in Accounting
Very simple & user-friendly! Kudos to STORD!
08/11/2023
"It is very user-friendly. It's not complicated to navigate/ use. I can get reports easily!"
Nigel R.
Warehousing
A seamless all in one solution.
08/09/2023
"Stord is an easy to grasp platform. It has an intuative UX that makes it easy to train employees and impliment into your operation. Combined with their customers service. It was an easy and seemless transition. Which is great for a growing business looking to expand with minimal to no downtime."
GF](https://www.g2.com/users/3d96875f-03ab-4d5e-82ef-6555cc43a428)
Greg F.
Entertainment
Light, Lean, powerful Cloud Order Management System
05/18/2023
"Stord is very amenable to working with our business to ensure we get the right features. Additionally, the team has been great at adding new features that we can test in our workflow."
EA](https://www.g2.com/users/2dd6bad5-8ae8-4aae-8c87-9afa2d16704d)
Erin A.
Senior Associate of Influencer Marketing - Marketing and Advertising
Great for tracking
10/19/2023
"I like that the tracking abilities are so easy within the platform. It doesn't require many steps to get the information I need"
JG](https://www.g2.com/users/443c59fb-4c34-422b-88b8-15bde2ee5790)
jose julian g.
Warehouse Manager - Warehousing
Excellent Service
05/12/2023
"The system used is very intuitive and easy to use,"
An OMS that Drives Real Business Results
Stord One Commerce isn’t your traditional order management system. It delivers intelligence, automation and quantifiable impact to high growth, omnichannel brands to radically transform operations and deliver faster, more efficient customer service.
Reduce Spend
Reduce parcel costs 12-15% by making smarter per shipment delivery and fulfillment decisions. Intelligently upgrade or downgrade delivery methods while meeting customer expectations.
Drive Sales Revenue
Eliminate missed sales opportunities and out-of-stock issues with accurate inventory visibility and distributed order management.
Boost Customer Experience
Get orders to customers faster and avoid delivery delays with automated routing to the fastest, most cost-effective fulfillment location with "ship full" availability based on network-wide inventory.
Improve Operating Efficiency
Reduce customer support costs by eliminating manual processes and enabling self-service order editing and consumer package tracking from one source. Extend your existing team’s capabilities with configurable, automated workflows as your business scales.
Orchestrate Your Entire Supply Chain
Stop piecing together data from multiple systems and start optimizing your business and drive real ROI. Stord untangles and centralizes your supply chain so you can drive brand decisions with a single view of your orders and inventory across partners, sales channels, and fulfillment providers.
Slide
Order Management System
OPERATIONAL DASHBOARD PROVIDES COMPREHENSIVE
OVERVIEW OF ALL NETWORK ACTIVITY
The Stord One Commerce SaaS-based order and inventory management platform lets you operate a high volume e-commerce business by automating workflows and managing exceptions to tracking SLAs and network-wide inventory.
For the first time, get complete visibility of all your orders, product and KPIs with a single source of truth across your entire network of systems, facilities and partners.
Software Capabilities
- Order Tracking: Access complete visibility of all orders in one view. Track statuses as they’re fulfilled at your own or third party warehouses.
- Order Management: Manage, update, create, and cancel sales orders in one centralized location.
- Item and Bundle Management: Manage your complete product catalog; add and update items and bundled products.
- Automated Workflows: Configure network-wide or order-specific, condition-based rules to apply behaviors to orders such as carrier selection based on order attributes, order routing, split/backorder behavior, order holding periods, tagging, and more.
- Dashboards and KPIs: Gain insights via high-level dashboard views with data visualizations and metrics such as shipped orders, received orders, transfers and KPIs including OTIF, click-to-ship and dock-to-stock (all data available for scheduled alerts or export).
- Reporting: Make informed decisions with rich data on inventory (SKUs, balance, adjustments, history), orders (exceptions, backorders, activity, history), etc. Easily export your supply chain data with on-demand downloads and scheduled reporting.
- Exception Management: Automatically flag exceptions / order issues (e.g., invalid SKUs, undeliverable addresses) to prevent missed or incomplete fulfillment, and easily update orders to resolve exceptions.
- Fulfillment SLA Tracking: Gain a snapshot of your entire supply chain network. Track on-time fulfillment against facility SLAs and all exceptions across your orders and inventory.
- Connectivity: Easily connect to all your disparate systems from ERPs and warehouses to online marketplaces and retail partners.
Advanced Capabilities
- Order routing: Make smarter, faster multi-node fulfillment decisions by automating order routing based on facility capacity and inventory.
- Multichannel Inventory: For multichannel brands, manage the complexities of your supply chain and channel-specific requirements in one platform.
- Last-Mile Optimization: Improve customer experience and save parcel spend while hitting delivery expectations.
- Consumer Experience: Deliver superior pre-purchase & post-purchase brand experiences – from delivery promise, to order notification and tracking, through product return.
- Inventory Planning: Intelligently generate detailed demand forecasts to proactively define how much inventory you need and when to order more to avoid lost sales and costly overstocks.
Integrations & System Connectivity
Easily connect to all your disparate systems, from ERPs and warehouses to online marketplaces and retail partners.
With Stord One Commerce’s connectivity capabilities, you’re assured that all your supply chain data seamlessly flows between partners and systems.
In addition to our 100+ connections, we can integrate to other systems and applications via Stord One Commerce's API and EDI connectivity capabilities.
Purpose-built for B2C, B2B, and Omnichannel brands to
Manage a complex supply chain at scale from a single dashboard
Eliminate siloed data and multiple system logins with one aggregated, consolidated view
Rapidly add new sales channels and inventory locations without IT headaches
Track inventory levels across multiple warehouses and 3PLs
Ship efficiently and cost-effectively from multiple warehouses
Monitor inbound and outbound full order lifecycles
Route orders and handle inventory shortfalls intelligently
Track KPIs to proactively address operational issues and prevent customer problems
Empower Customer Service teams with unprecedented visibility and control
See How Stord One Software Works
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Where Physical and Digital Converge
01
Complete Supply Chain Visibility
With accurate inventory visibility into your inbound and outbound orders, Stord One Commerce order and inventory management software acts as your supply chain control tower and automation center. Monitor the execution of orders in real-time, automate workflows, and collaborate with suppliers and customers on inventory placement.
02
Connect Your Entire Supply Chain
From 3PLs to suppliers to existing sales channels, we take each piece of your supply chain and bring it together with smartly designed software that fits your business perfectly.
03
Analyze Insights and Take Action
Our software is supported by a network of hundreds of warehouses and a robust network of national and local parcel carriers, which you can leverage to deploy new logistics services and data-driven optimization.
04
Comprehensive Order Orchestration
Take action on events throughout the full order lifecycle from incoming sales channels to fulfillment channels, while intelligently automating order routing across multiple locations, with analytics to manage performance both inside and beyond the warehouse.
05
Full Flexibility to Meet Your Needs
Stord One Commerce Software is built to seamlessly flex with the ever-changing needs of your supply chain and bridge the gaps that you’re experiencing with other technology platforms. We adapt to your business needs (instead of the other way around).
Meet Cloud Supply Chain
Cloud Supply Chain is powered by Stord’s easy-to-implement order management system that integrates the physical elements of logistics – fulfillment, warehousing, and transportation – so everything works together to deploy, manage, scale, and optimize your supply chain.
FAQ
01
Are you a software platform or a logistics provider?
Both. To operate an efficient, customer-centric supply chain you need your physical logistics and technology to work hand in hand. Stord One Commerce is built and stress tested by logistics professionals to meet the needs of even the most complex supply chains, so that you get full visibility and rapid optimization across your entire supply chain from one platform. Even better, you get these benefits no matter whether you use our logistics or bring your own.
02
Do I have to use Stord’s logistics offerings to use the software?
No. We have customers that use our order management system exclusively and use Stord One Commerce to work with other fulfillment partners outside of Stord. We’ve designed our software platform to be the connective tissue of your supply chain and to help you orchestrate your logistics regardless of whether you use Stord for warehousing, fulfillment, or transportation. We will integrate with your existing facilities and providers.
03
What do you mean "your last supply chain integration?"
Stord creates a standard integration into your ERP, and consolidates the complexity of integrating to dozens of logistics providers, warehouses, facilities, and trading partners. Leverage a one-to-many integration through Stord to access our network or onboard your own.
04
How long does an implementation take?
Stord provides a fully cloud-based OMS software platform that can have your organization up and running in our system immediately. To connect our system back to your ERP, WMS TMS, sales channels, or other enterprise systems, a typical integration can be run in a matter of weeks.
05
Can you connect to my other systems?
Yes! Stord One Commerce has 100+ integrations that can connect to your key sales channels like marketplaces and retail partners, warehouses and inventory locations, as well as financial systems. For other connectivity needs, we can integrate via EDI, API, or custom protocols, depending on your particular requirements
06
How does Stord handle data security?
Stord One Commerce software is SOC 2 Type II compliant and we use multiple layers of security throughout our platform and organization. Visit our trust center at trust.stord.com to learn more.